At Graxo, we are committed to delivering your orders efficiently while maintaining the quality and experience you expect from us.

Order Processing

All orders are carefully processed and dispatched within 24 to 48 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Timeline

Once shipped, your order is typically delivered within 3 to 7  business days, depending on your location and service availability in your area. Metro cities may receive deliveries sooner, while remote areas may take slightly longer.

Address & Contact Details

To ensure a smooth and timely delivery, please make sure to provide:

• A complete and accurate shipping address

• The correct PIN code

• A valid and active phone number

Any incorrect or incomplete information may lead to delays, re-attempts, or failed delivery.

Shipping Partners

We work with reliable third-party logistics providers to deliver your orders safely. Once your order is shipped, tracking details will be shared so you can monitor its progress.

Delivery Disclaimer

While we do our best to ensure timely delivery, Graxo does not guarantee exact delivery dates or times. Delivery schedules are fully dependent on logistics partners and can be affected by factors such as weather conditions, operational delays, or regional restrictions.