OUR COMMITMENT

At GRAXO, every piece is crafted with precision and inspected with care. If something does not meet our standards—or yours—we will review it with equal attention.

RETURN WINDOW

Requests must be submitted within 7 days of delivery.

ELIGIBILITY

To qualify for a return or exchange, the item must:

• Be unused, unworn, and unwashed

• Have all original tags and premium packaging intact

• Be accompanied by a valid order confirmation

• All returns undergo a quality assessment before approval.

EXCHANGES

• Exchanges are accepted for size concerns or verified manufacturing defects

• Subject to product availability

• If the requested size is unavailable, store credit will be issued

DAMAGED OR INCORRECT ITEMS

• If you receive an incorrect or damaged product, notify us within 48 hours of delivery, along with clear images.

Email : graxoclothings@gmail.com
WhatsApp : +91 83209 57116

REVERSE LOGISTICS

• Reverse pickup will be arranged where serviceable

• In select locations, self-shipping may be required

• Approval is subject to post-receipt inspection

REFUNDS

• Approved refunds are processed to the original payment method

• Timeline: 5–7 working days post-approval

• Shipping charges are non-refundable unless the error is on our end

For assistance, contact:
graxoclothings@gmail.com
+91 83209 57116

GRAXO — Built Calm. Worn Bold.